Privacy Policy

Pajaro Valley Veterinary Hospital ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, https://www.pajarovalleyvet.com ("Website"), or interact with us via email, SMS, or other communication channels.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, postal address, pet information, and other details you provide.

• Communication Information: Records of emails, phone calls, or text messages.

• Automatically Collected Information: IP address, browser type, referring/exit pages, and usage data via cookies or similar technologies.

2. How We Use Your Information

We use the information to:

• Provide veterinary care and customer service.

• Respond to your inquiries and schedule appointments.

• Send you appointment reminders, health tips, promotions, and updates via email or SMS (with your consent).

• Improve our services and website experience.

3. Email & SMS Communication

By providing your phone number and/or email address, you consent to receive communications from us, including but not limited to:

• Appointment confirmations and reminders

• Health and wellness tips

• Promotional offers

Text Messaging: Message and data rates may apply. You can opt out of SMS messaging at any time by replying “STOP.”

SMS / MMS consent form:

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Email: You may unsubscribe from promotional emails at any time by clicking the “unsubscribe” link in the email footer.

4. Sharing Your Information

We do not sell or rent your personal information. We may share information with:

• Service providers who help us operate our business (e.g., appointment software, email platforms).

• Legal or regulatory authorities if required by law.

5. Data Security

We implement reasonable physical, technical, and administrative safeguards to protect your personal information.

6. Third-Party Links

Our website may contain links to external sites not operated by us. We are not responsible for their privacy practices.

7. Children's Privacy

Our services are not directed at children under 13, and we do not knowingly collect data from them.

8. Your Rights

You may request to review, update, or delete your information by contacting us at:

📧 Email: [info@pajarovalleyvet.com]
📞 Phone: [(831) 724-5955]

9. Changes to This Policy

We reserve the right to update this Privacy Policy. Updates will be posted on this page with a new effective date.

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Terms of Service

Effective Date: [Insert Date]

These Terms of Service (“Terms”) govern your use of the website located at https://www.pajarovalleyvet.com (“Website”), operated by Pajaro Valley Veterinary Hospital (“we,” “our,” or “us”).

By using our Website or services, you agree to these Terms.

1. Use of Website

You agree to use this Website for lawful purposes only. You may not:

• Interfere with the site's operation or access it using automated methods.

• Post or transmit false, misleading, or harmful information.

2. Communications

By providing your email and/or phone number, you agree to receive transactional and promotional communications from us.

• Text Messages: Message frequency may vary. Message and data rates may apply. You can opt out at any time by replying "STOP."

• Emails: Promotional emails can be opted out of via the “unsubscribe” link.

3. Intellectual Property

All content on this site, including logos, text, graphics, and images, is owned by or licensed to Pajaro Valley Veterinary Hospital. You may not reproduce or distribute any content without our written permission.

4. Disclaimer

The content on our Website is for informational purposes only and does not substitute for professional veterinary advice. Always consult with a licensed veterinarian for specific health concerns regarding your pet.

5. Limitation of Liability

We are not liable for any damages resulting from your use or inability to use the Website or services, except where prohibited by law.

6. Governing Law

These Terms shall be governed by the laws of the State of California.

7. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of the Website constitutes acceptance of the revised Terms.